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M&E Indicators for International Mediation

Although broad, the trade of mediation is one that can be defined, measured, and evaluated and an astute consumer should be able to shop for a product that is distinguishable from other types of conflict resolution interventions.

 

Defining Mediation

Mediation is a confidential problem-solving process whereby an impartial third-party assists two or more consenting participants to prevent, manage, or resolve a conflict by helping them develop mutually satisfactory solutions to the issues being disputed.

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