Third-parties are increasingly being used by people in conflict, both domestically and internationally, to help them resolve their differences. Mediation is an impartial, voluntary and confidential process that facilitates problem-solving and helps parties to a conflict develop solutions that meet everyone’s needs.

In this highly experiential course, graduate students are introduced to the basic principles of mediation; learn how to engage parties in a conflict and set up the mediation space; how to listen and gather information by disaggregating positional statements; framing and listing problems to resolve; brainstorming and developing solutions; and writing sustainable agreements.